The ability to improve relationships ‚Äď both personal and professional ‚Äď is critical to success. Respected individuals with strong relationships are likely to achieve success. Their performance is enhanced by the ability to get things done with the help and loyalty of others. This might prove challenging when working virtually.
This session will help you to identify your preferred Social Style and to consider the styles of those that you communicate with everyday. By understanding the relevant styles, you will be able to adapt to others to enhance your virtual working relationships.
The programme will focus on tangible behaviours. Behaviours that you will be able to adopt immediately in your telephone and email communications.
During this fully interactive virtual session you will learn to:
- Appreciate the difference between personality, feelings and behaviour
- Explore the dimensions of behaviour
- Examine the Social Style Model and consider your preferred style
- Learn the importance of adapting to others and generating reciprocity
- Gain behavioural techniques that can be used during telephone and email communications to enhance your relationships
This is a live training session held online and facilitated by one of our expert consultants for a group of up to 15 delegates.
Using a web based interface freely available to anyone with access to the internet, delegates are able to see, hear and interact with the trainer and other participants.The programme combines elements of teaching, discussion and practical sessions.
Delegates receive an electronic course manual for reference after the programme ends.
Adapted to your needs
The course outlined above is our standard programme and will meet many organisations’ needs. However, if you are looking for a more tailored approach, we can adapt the content or style to suit the particular needs of your organisation, sector or delegates’s backgrounds.
Courses can be delivered at any time of day to suit the needs of international companies or teams.
Our delivery fees vary depending on the amount of adaptation work required and the number of sessions booked. Please¬†contact us¬†with details of your requirements for a quote.
If you are interested in this course please¬†contact us¬†to discuss your requirements or to learn more about how virtual training could work for you.