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Building Business Relationships

Building Business Relationshipspro skills

It isn’t what you know, it’s who you know.

It’s an old adage, but it’s borne out by the latest social research: People who are well connected are able to access resources, knowledge, news, skills and opportunities that their less well connected colleagues cannot. As a result they are more likely to get promoted, be better paid and be happier in their jobs.

But building valuable relationships isn’t about amassing hundreds of social media contacts or collecting business cards. It’s about cultivating a modest number of long-term relationships with a diverse mix of people based on trust and mutual benefit.

This insightful session sets out a strategic approach to developing strong and lasting business relationships, and explains how to get the best from a collaboration throughout its life-cycle.


Session Objectives

By the end of this course you will learn to:

  • Build relationships through a long-term, strategic approach
  • Recognise different types of business relationships
  • Identify your current strategic business relationships
  • Appreciate the different approaches required to build relationships across the relationship life-cycle
  • Develop strategies to build beneficial working relationships
  • Use communication techniques to build trusting and reciprocal relationships

Course Format

This is a live training session held online and facilitated by one of our expert consultants for a group of up to 15 delegates.

Using a web based interface freely available to anyone with access to the internet, delegates are able to see, hear and interact with the trainer and other participants.The programme combines elements of teaching, discussion and practical sessions.

Delegates receive an electronic course manual for reference after the programme ends.

Session Length

90 minutes.

Adapted to your needs

The course outlined above is our standard programme and will meet most delegates’ needs. However, if you are looking for a more tailored approach, we can adapt the content or style to suit the particular needs of your organisation, sector or delegates’s backgrounds.

Courses can be delivered at any time of day to suit the needs of international companies or teams.


Our delivery fees vary depending on the amount of adaptation work required and the number of sessions booked. Please contact us with details of your requirements for a quote.

Next Step

If you are interested in this course please contact us to discuss your requirements or to learn more about how virtual training could work for you.