Giving feedback to your team can be one of the most difficult things you have to do as a manager.
When feeding-back to a productive, positive colleague it can be a pleasure, but handling¬†under-performers¬†or difficult characters can be an ordeal.¬†But do it right, and feedback can be the single most important way of improving individual and team performance. Professionally delivered, constructive feedback provides motivation, guidance, and improves the manager’s relationship with their team.
The Giving Feedback training session explains a structured, professional approach to providing feedback as well as addressing specific concerns around managing difficult conversations.
This session helps participants understand and utilise feedback as a development tool, providing them with a structured approach that helps them deliver feedback that is constructive, useful to its recipients and delivered sensitively.
Participants will also develop their confidence in managing difficult conversations, such as when feeding-back to an under-performer or an upset or antagonistic colleague. A central part of this is to develop their awareness of their own thoughts, beliefs and emotions whilst giving feedback.
By the end of this session you will:
- Recognise the importance of feedback in achieving high performance
- Understand your own perceptions and difficulties when giving feedback
- Take away a tried and tested technique that works every time
- Appreciate that sometimes it won‚Äôt go to plan
- Have a set of techniques to overcome the common difficulties faced when giving feedback
This is a live and fully interactive training session with low delegate numbers to ensure plenty of opportunities for asking questions and discussing experiences. It is held online and facilitated by one of our expert consultants.
Using a web based interface freely available to anyone with access to the internet, delegates are able to see, hear and interact with the trainer and other participants.The programme combines elements of teaching, discussion and practical sessions.
Delegates receive an electronic course manual for reference after the programme ends.
Who is this course for?
Anyone who manages other people.
Session times, dates and prices
Open Giving Feedback training sessions are available as follows:
- 15 July at 2:00pm (UK time) fully booked
Places cost ¬£95+VAT per delegate.
How to book
Also available in-house
The Giving Feedback training outlined above is our standard programme and will meet most individuals’ needs. However, if you are looking for a more tailored approach for a group of delegates from your organisation, we can develop a bespoke programme designed especially for in-house delivery.
In-house sessions can be delivered at any time of day to suit the demands of international companies or teams.
Fees vary depending on the amount of adaptation work required and the number of sessions booked. Please¬†contact us¬†with details of your requirements for a quote¬†or to learn more about how virtual training could work for you.